Returns and Exchanges

7-Days Free Return & Exchanges

• Knkal products are eligible for return / exchange within 7 days of delivery.
• There are NO CHARGES to exchange the products. It's on us!

 

To initiate Return / Exchange, you can email us at care@knkal.com with your order details.

Same-Day Refund / Exchange Process

• Once the return / exchange request is verified by our support team, reverse pickup will be initiated within 24 hours.

• The product will be picked up by our courier partner within next 1-2 days. 

• As soon as the product is picked up, the refund / exchange will be initiated on the same day.

Note: The courier can refuse the pick up if the original tags are not intact OR where it's obvious that the item has been worn, washed, or soiled.

Prepaid Returns: The entire amount will be refunded back to your original payment mode.

Cash On Delivery: The refund will be initiated to the bank account that is provided by you at the time of raising the request.